Sumimasen (Sorry)
Word of saying apologize when you make someone to put in effort on, receive care from someone or cause trouble.

– googleより

I hear “Sumimasen (sorry)” often hospitality country here in Japan. I think people at shops or restaurants are very polite and wonderful, but sometimes they say “Sumimasen” too much I think.

Different one was offered when I ordered coffee at the cafe, so I told the person in the cafe that to change it to what I ordered, and he said “Sumimasen” very politely and game me a small sweet. I thought it was over at that time but he said “Sumimasen” some times after that. I felt like I had to get angry when he said “Sumimasen”, it was strange experience as my feeling changed, the feeling misunderstood? Am I getting angry more and more? I felt that my attitude also hardens, or I wonder if the feelings of anger have came up against being told many times?